Track Your Packages

To track your package:

1. Go to Your Order.
2. Go to the order you want to track.
3. Select Track Package next to your order.
4. Select See all updates to view delivery updates.

Depending on the shipping method you chose, it’s possible that the tracking information might not be visible immediately.

Items sent by third-party sellers from the Prinersetup123  Marketplace can in some cases also be tracked. It’s possible if the seller has shared this information with Prinersetup123  and you have chosen a traceable shipping method.

Note: Some packages, such as standard international deliveries, aren’t trackable. Other reasons why tracking information might not be available are listed on Missing Tracking Information.

If the estimated delivery date for your package has passed and your tracking information hasn’t changed, allow an additional day or two for the package to be delivered. Read more about our recommended actions on Late Delivers.

If your package shows as delivered but you haven’t yet received it, go to Find a Missing Package that Shows as Delivered to find out which steps you can take.

Note: If you want to contact the carrier delivering your package, use the contact details on Contact Us.

Delivery Guarantees

We offer guaranteed delivery on certain delivery speeds and select products. When guaranteed delivery is available on an order, we’ll state this on the checkout page, with the associated delivery date and cost.

If we provide a guaranteed delivery date and a delivery attempt isn’t made by this date, we’ll refund any shipping fees associated with that order.

The “order within” countdown timer provides the window of time in which you must place the order to receive your delivery by the date shown. The delivery day may become unavailable within that timeframe due to changes in inventory or delivery capacity before you place your order. Your confirmed delivery date is in your order confirmation email.

Global Shipping Rates

The cost to ship items from each product category varies by item, shipment, and shipping option.

Prinersetup123  works closely with its carriers to provide a competitive shipping experience for our customers. Exact shipping charges are calculated at the time of checkout based on the number of items, item type, weight, and volume of all the items in the cart.

The total shipping cost is calculated by adding a base “Per Shipment” cost and various “Per Item” costs. The “Per Item” cost depends on the item, and is based on the quantity of items, the weight, or volume (referred to as the dimensional weight) of each package. The table below shows the base “Per Shipment” rate used as a minimum for shipping. Rates increase, or vary, from the base rate depending on the items in the cart.

Note: Not all shipping options are available in all areas.